Shipping policy

Note: Due to the COVID-19, Processing and Shipping times may be slightly longer than normal. We are still shipping your orders out as soon as possible. Thank you for understanding!

 

You will receive a confirmation email within 24 hours of your purchase. Please allow 1-2 business days for your order to be processed. 

Orders are processed and Shipped Monday-Friday excluding Holidays 

Orders Placed after 12pm MST will be processed the next business day 

 You will receive a shipping confirmation email when your order is fulfilled. This will include your tracking number. Please double check your shipping address upon receiving your confirmation email. 

Sand and silver is not responsible for any lost or stolen orders. 

 If you are worried about the delivery of your order please add that you would like your package as signature required. 

 

*Please note your original shipping fee is not refundable and will not be added to your refund if issued.Orders outside of the US or Canada may have duties and taxes incurred. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.*